COURSE DESCRIPTION

Food Service focuses on the principles, practices, and techniques involved in delivering high-quality customer service in hospitality and food-and-beverage establishments. The course provides learners with knowledge and competencies in service styles, table setting, order taking, service etiquette, menu knowledge, and dining room operations.

Learners explore different types of food and beverage service, customer care skills, communication, teamwork, and problem-solving as applied in restaurant operations. The course also integrates concepts of hygiene, safety, and professional conduct. By the end of the course, students will be able to provide efficient, courteous, and professional service that enhances customer satisfaction and supports smooth operation of a food service establishment.